24/7 Customer, Inc. v. LivePerson, Inc.

Plaintiff: 24/7 Customer, Inc.
Defendant: LivePerson, Inc.
Case Number: 5:2015cv02897
Filed: June 22, 2015
Court: California Northern District Court
Office: San Francisco Office
County: Santa Clara
Presiding Judge: Jon S. Tigar
Nature of Suit: Patent
Cause of Action: 35:271
Jury Demanded By: Plaintiff

Available Case Documents

The following documents for this case are available for you to view or download:

Date Filed#Document Text
August 18, 2017 159 Opinion or Order of the Court STIPULATION AND ORDER re (158 in 3:15-cv-02897-JST) STIPULATION WITH PROPOSED ORDER to Dismiss '719 and '715 Patents With Prejudice filed by 24/7 Customer, Inc., 24/7 Customer International Holdings, Ltd. Signed by Judge Jon S. Tigar on August 18, 2017. (wsn, COURT STAFF) (Filed on 8/18/2017)
June 19, 2017 151 Opinion or Order of the Court STIPULATION AND ORDER re 149 STIPULATION WITH PROPOSED ORDER Changing Date of Case Management Conference filed by 24/7 Customer, Inc. Case Management Statement due by 7/5/2017. Further Case Management Conference set for 7/12/2017 at 2:00 PM in Courtroom 9, 19th Floor, San Francisco. Signed by Judge Jon S. Tigar on June 19, 2017. (wsn, COURT STAFF) (Filed on 6/19/2017)
May 25, 2017 144 Opinion or Order of the Court ORDER REGARDING MOTION FOR JUDGMENT ON THE PLEADINGS by Judge Jon S. Tigar granting in part and denying in part 126 Motion for Judgment on the Pleadings. (wsn, COURT STAFF) (Filed on 5/25/2017)
April 17, 2017 139 Opinion or Order of the Court STIPULATION AND ORDER re 137 STIPULATION WITH PROPOSED ORDER (Joint Request For Case Management Conference with Proposed Order) filed by 24/7 Customer, Inc., 24/7 Customer International Holdings, Ltd. Case Management Statement due by 6/7/2017. Further Case Management Conference set for 6/14/2017 at 2:00 PM in Courtroom 9, 19th Floor, San Francisco. Signed by Judge Jon S. Tigar on April 17, 2017. (wsn, COURT STAFF) (Filed on 4/17/2017)
March 13, 2017 129 Opinion or Order of the Court STIPULATION AND ORDER re 128 STIPULATION WITH PROPOSED ORDER / Stipulation and [Proposed] Order to Extend Briefing Schedule for LivePerson's Motion for Judgment on the Pleadings filed by 24/7 Customer, Inc., 24/7 Customer International Holdings, Ltd. Signed by Judge Jon S. Tigar on March 13, 2017. (wsn, COURT STAFF) (Filed on 3/13/2017)
February 16, 2017 124 Opinion or Order of the Court STIPULATION AND ORDER re 123 STIPULATION WITH PROPOSED ORDER of Substitution of Counsel filed by LivePerson, Inc. Signed by Judge Jon S. Tigar on February 16, 2017. (wsn, COURT STAFF) (Filed on 2/16/2017)
February 1, 2017 122 Opinion or Order of the Court STIPULATION AND ORDER re 121 STIPULATION and Proposed Order selecting Private ADR by 24/7 Customer International Holdings, Ltd., 24/7 Customer, Inc. filed by 24/7 Customer, Inc., 24/7 Customer International Holdings, Ltd. Signed by Judge Jon S. Tigar on February 1, 2017. (wsn, COURT STAFF) (Filed on 2/1/2017)
December 7, 2016 109 Opinion or Order of the Court CLAIM CONSTRUCTION ORDER. Signed by Judge Jon S. Tigar on December 7, 2016. (wsn, COURT STAFF) (Filed on 12/7/2016)
November 21, 2016 105 Opinion or Order of the Court STIPULATION AND ORDER re 104 STIPULATION WITH [PROPOSED] ORDER to Dismiss '278 and '438 Patents Without Prejudice filed by 24/7 Customer, Inc., 24/7 Customer International Holdings, Ltd.. Signed by Judge Jon S. Tigar on November 21, 2016. (wsn, COURT STAFF) (Filed on 11/21/2016)
November 14, 2016 103 Opinion or Order of the Court ORDER by Judge Kandis A. Westmore regarding 92 Discovery Letter Brief. Defendant's request to amend the invalidity contentions is granted. Amended invalidity contentions are due by 12/5/2016. (kawlc1, COURT STAFF) (Filed on 11/14/2016)
November 3, 2016 100 Opinion or Order of the Court STIPULATION AND ORDER re (97 in 3:15-cv-02897-JST) STIPULATION WITH [PROPOSED] ORDER re Joint Stipulation requesting permission to use visual presentation equipment in courtroom during technology tutorial and claim construction hearing filed by 24/7 Customer, Inc. Signed by Judge Jon S. Tigar on November 3, 2016. (wsn, COURT STAFF) (Filed on 11/3/2016)
October 11, 2016 90 Opinion or Order of the Court STIPULATION AND ORDER re 85 STIPULATION WITH PROPOSED ORDER For Filing Amended Complaints filed by 24/7 Customer, Inc. Signed by Judge Jon S. Tigar on October 11, 2016. (wsn, COURT STAFF) (Filed on 10/11/2016)
August 29, 2016 88 Opinion or Order of the Court ORDER by Judge Kandis A. Westmore regarding 86 8/12/16 Joint Discovery Letter regarding source code production. (kawlc1, COURT STAFF) (Filed on 8/29/2016)
July 29, 2016 84 Opinion or Order of the Court ORDER re 82 Joint Discovery Letter Brief filed by 24/7 Customer, Inc. Signed by Judge Kandis A. Westmore on 7/29/2016. (kawlc1, COURT STAFF) (Filed on 7/29/2016)
May 17, 2016 75 Opinion or Order of the Court ORDER REGARDING THE PARTIES' JOINT DISCOVERY LETTER BRIEF; AMENDED SCHEDULING ORDER re 74 Joint Discovery Letter Brief filed by LivePerson, Inc. Tutorial Hearing set for 11/8/2016 at 2:00 PM in Courtroom 9, 19th Floor, San Francisco. Claims Construction Hearing set for 12/6/2016 at 2:00 PM in Courtroom 9, 19th Floor, San Francisco. Signed by Judge Jon S. Tigar on May 17, 2016. (wsn, COURT STAFF) (Filed on 5/17/2016)
April 18, 2016 73 Opinion or Order of the Court AMENDED SCHEDULING ORDER. Invalidity Contentions (Patent L.R. 3-3) 6/20/2016. Exchange of Proposed Terms for Construction (Patent L.R. 4-1) 7/4/2016. Exchange Preliminary Claim Constructions and Extrinsic Evidence (Patent L.R. 4-2) 7/25/2016. Joint Claim Construction and Prehearing Statement (Patent L.R. 4-3) 8/16/2016. Close of Claim Construction Discovery (Patent L.R. 4-4) 9/15/2016. Opening Claim Construction Brief (Patent L.R. 4-5) 9/30/2016. Responsive Claim Construction Brief (Pa tent L.R. 4-5) 10/14/2016. Reply Claim Construction Brief (Patent L.R. 4-5) 10/24/2016. Tutorial Hearing set for 11/8/2016 at 2:00 PM in Courtroom 9, 19th Floor, San Francisco. Claims Construction Hearing set for 12/6/2016 at 2:00 PM in Courtroom 9, 19th Floor, San Francisco. Signed by Judge Jon S. Tigar on April 18, 2016. (wsn, COURT STAFF) (Filed on 4/18/2016)
January 6, 2016 62 Opinion or Order of the Court STIPULATION AND ORDER re 60 STIPULATION WITH [PROPOSED] ORDER Re Amended Complaint filed by 24/7 Customer, Inc.. Signed by Judge Jon S. Tigar on January 6, 2016. (wsn, COURT STAFF) (Filed on 1/6/2016)
December 18, 2015 52 Opinion or Order of the Court STIPULATION AND ORDER re 51 STIPULATION WITH [PROPOSED] ORDER re PROPOSED STIPULATED PROTECTIVE ORDER filed by 24/7 Customer, Inc. Signed by Judge Jon S. Tigar on December 18, 2015. (wsn, COURT STAFF) (Filed on 12/18/2015)
December 16, 2015 50 Opinion or Order of the Court ORDER REGARDING PARTIES' PROPOSED STIPULATED PROTECTIVE ORDER re 49 STIPULATION WITH PROPOSED ORDER [Proposed] Stipulated Protective Order filed by 24/7 Customer, Inc. Signed by Judge Jon S. Tigar on December 16, 2015. (wsn, COURT STAFF) (Filed on 12/16/2015)
November 19, 2015 48 Opinion or Order of the Court DUAL CASE MANAGEMENT ORDER. Signed by Judge Jon S. Tigar on November 19, 2015. (wsn, COURT STAFF) (Filed on 11/19/2015)
November 16, 2015 46 Opinion or Order of the Court CASE MANAGEMENT ORDER re 42 Proposed Order filed by 24/7 Customer, Inc. Signed by Judge Jon S. Tigar on November 16, 2015. (wsn, COURT STAFF) (Filed on 11/16/2015)
October 21, 2015 45 Opinion or Order of the Court STIPULATION AND ORDER re 41 STIPULATION WITH PROPOSED ORDER /[Proposed] Stipulated Electronic Discovery Order filed by 24/7 Customer, Inc. Signed by Judge Jon S. Tigar on October 21, 2015. (wsn, COURT STAFF) (Filed on 10/21/2015)
September 30, 2015 39 Opinion or Order of the Court SCHEDULING ORDER. Claim construction discovery cut-off 4/7/2016. Claim construction opening brief 4/22/2016. Claim construction responsive brief 5/13/2016. Claim construction reply brief 5/27/2016. Tutorial Hearing set for 6/7/2016 at 2:00 PM in Courtroom 9, 19th Floor, San Francisco. Claims Construction Hearing set for 6/21/2016 at 2:00 PM in Courtroom 9, 19th Floor, San Francisco. Signed by Judge Jon S. Tigar on September 30, 2015. (wsn, COURT STAFF) (Filed on 9/30/2015)
September 3, 2015 32 Opinion or Order of the Court ORDER REGARDING ADR PROCESS re 31 STIPULATION WITH PROPOSED ORDER Re ADR Process filed by 24/7 Customer, Inc. Signed by Judge Jon S. Tigar on September 3, 2015. (wsn, COURT STAFF) (Filed on 9/3/2015)

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Plaintiff: 24/7 Customer, Inc.
Represented By: David R. Eberhart
Represented By: Mark E. Miller
Represented By: Alexander Bok-Sing Parker
Represented By: George Riley
Represented By: Susan Dana Roeder
Represented By: Elysa Qian Wan
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Defendant: LivePerson, Inc.
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