Delta Air Lines, Inc. v. [24]7.ai, Inc. et al
Plaintiff: Delta Air Lines, Inc.
Defendant: 24/7 Customer Philippines, Inc. and [24]7.ai, Inc.
Case Number: 1:2019cv07430
Filed: August 8, 2019
Court: US District Court for the Southern District of New York
Presiding Judge: Edgardo Ramos
Nature of Suit: Contract: Other
Cause of Action: 28 U.S.C. § 1332 bc
Jury Demanded By: Plaintiff
Docket Report

This docket was last retrieved on May 18, 2021. A more recent docket listing may be available from PACER.

Date Filed Document Text
September 25, 2019 Opinion or Order Filing 15 STIPULATION AND ORDER EXTENDING TIME TO RESPOND TO COMPLAINT. 1. Delta filed the Complaint in this Action on August 9, 2019. 2. Delta served 24 7 with the Summons and Complaint on August 12, 2019. Delta previously consented to extend 24 7's time to respond to the Complaint until September 17, 2019. 3. 24 7 Customer Philippines, which is represented by the same counsel as 24 7, acknowledges service of the Summons and Complaint as of September 17, 2019. 4. Counsel for Defendants further requests a brief extension of time to prepare a response to the Complaint on behalf of both Defendants. 5. Therefore, the parties agree that the time for 24 7 and 24 7 Customer Philippines to respond to the Complaint is extended to October 25, 2019. So ordered. 24/7 Customer Philippines, Inc. answer due 10/25/2019; 24 7.ai, Inc. answer due 10/25/2019. (Signed by Judge Edgardo Ramos on 9/25/2019) (rjm)
September 24, 2019 Filing 14 PROPOSED STIPULATION AND ORDER. Document filed by Delta Air Lines, Inc.. (Straus, Paul)
September 24, 2019 Filing 13 ACKNOWLEDGMENT OF SERVICE Summons and Complaint, served. 24/7 Customer Philippines, Inc. served on 9/17/2019, answer due 10/8/2019. Service was accepted by Jennifer Coleman of Hopkins & Carley, Counsel for Defendants. Document filed by Delta Air Lines, Inc.. (Straus, Paul)
August 23, 2019 Filing 12 AFFIDAVIT OF SERVICE of Summons and Complaint,. 24 7.ai, Inc. served on 8/12/2019, answer due 9/3/2019. Service was accepted by Lynna Huang, who was authorized to accept service. Document filed by Delta Air Lines, Inc.. (Straus, Paul)
August 19, 2019 Filing 11 SEALED DOCUMENT placed in vault.(rz)
August 16, 2019 Opinion or Order Filing 10 ORDER granting #9 Motion to Seal Document. IT IS HEREBY ORDERED that Plaintiff is permitted to file Exhibits A and B to its Complaint under seal with the Sealed Records Clerk. IT IS FURTHER ORDERED that within thirty (30) days of Defendants' appearance in this case, Plaintiff and Defendants shall meet and confer regarding the unsealing or filing of redacted versions of Exhibits A and B on the ECF Docket and so advise the Court. (Signed by Judge Edgardo Ramos on 8/16/2019) (kv)
August 16, 2019 Filing 9 LETTER MOTION to Seal Document specifically Exhibits A and B to the Complaint addressed to Judge Edgardo Ramos from Paul A. Straus dated 08/16/2019. Document filed by Delta Air Lines, Inc.. (Attachments: #1 Proposed Order)(Straus, Paul)
August 9, 2019 Filing 8 COMPLAINT against 24/7 Customer Philippines, Inc., 24 7.ai, Inc.. Document filed by Delta Air Lines, Inc.. (Attachments: #1 Exhibit A - Security White Paper -REDACTED Pending Permission to File Under Seal, #2 Exhibit B-Subscription Services Agreement - REDACTED Pending Permission to File Under Seal, #3 Exhibit C - GDPR Agreement)(Straus, Paul)
August 9, 2019 Filing 7 ELECTRONIC SUMMONS ISSUED as to 24/7 Customer Philippines, Inc.. (dnh)
August 9, 2019 Filing 6 ELECTRONIC SUMMONS ISSUED as to 24 7.ai, Inc.. (dnh)
August 9, 2019 Case Designated ECF. (dnh)
August 9, 2019 ***NOTICE TO ATTORNEY REGARDING CIVIL. CASE OPENING STATISTICAL ERROR CORRECTION: Notice to attorney Paul A. Straus. The following case opening statistical information was erroneously selected/entered: Citizenship Plaintiff code 2 (Citizen of Another State); Citizenship Defendant code 3 (Citizen or Subject of a Foreign Country); County code New York. The following correction(s) have been made to your case entry: the Citizenship Plaintiff code has been modified to 5 (Incorporated/Principal Place of Business-Other State); the Citizenship Defendant code has been modified to 5 (Incorporated/Principal Place of Business-Other State); the County code has been modified to XX Out of State. (dnh)
August 9, 2019 CASE OPENING INITIAL ASSIGNMENT NOTICE: The above-entitled action is assigned to Judge Edgardo Ramos. Please download and review the Individual Practices of the assigned District Judge, located at #http://nysd.uscourts.gov/judges/District. Attorneys are responsible for providing courtesy copies to judges where their Individual Practices require such. Please download and review the ECF Rules and Instructions, located at #http://nysd.uscourts.gov/ecf_filing.php. (dnh)
August 9, 2019 ***NOTICE TO ATTORNEY REGARDING DEFICIENT PLEADING. Notice to Attorney Paul A. Straus to RE-FILE Document No. #1 Complaint. The filing is deficient for the following reason(s): the wrong parties whom the pleading is against were selected. Re-file the pleading using the event type Complaint found under the event list Complaints and Other Initiating Documents - attach the correct signed PDF - select the individually named filer/filers - select the individually named party/parties the pleading is against. (dnh)
August 9, 2019 Magistrate Judge James L. Cott is so designated. Pursuant to 28 U.S.C. Section 636(c) and Fed. R. Civ. P. 73(b)(1) parties are notified that they may consent to proceed before a United States Magistrate Judge. Parties who wish to consent may access the necessary form at the following link: #http://nysd.uscourts.gov/forms.php. (dnh)
August 8, 2019 Civil Case Opening Fee Paid electronically via Pay.gov: for #1 Complaint,. Filing fee $ 400.00. Pay.gov receipt number ANYSDC-17398072 paid on 08/08/2019. (dnh)
August 8, 2019 Filing 5 REQUEST FOR ISSUANCE OF SUMMONS as to 24/7 Customer Philippines, Inc., re: #1 Complaint,. Document filed by Delta Air Lines, Inc.. (Straus, Paul)
August 8, 2019 Filing 4 RULE 7.1 CORPORATE DISCLOSURE STATEMENT. No Corporate Parent. Document filed by Delta Air Lines, Inc..(Straus, Paul)
August 8, 2019 Filing 3 REQUEST FOR ISSUANCE OF SUMMONS as to 24 7.ai, Inc., re: #1 Complaint,. Document filed by Delta Air Lines, Inc.. (Straus, Paul)
August 8, 2019 Filing 2 CIVIL COVER SHEET filed. (Straus, Paul)
August 8, 2019 Filing 1 FILING ERROR - DEFICIENT PLEADING - FILED AGAINST PARTY ERROR -COMPLAINT against Delta Air Lines, Inc.. Document filed by Delta Air Lines, Inc.. (Attachments: #1 Exhibit A - Security White Paper -REDACTED Pending Permission to File Under Seal, #2 Exhibit B-Subscription Services Agreement - REDACTED Pending Permission to File Under Seal, #3 Exhibit C - GDPR Agreement)(Straus, Paul) Modified on 8/9/2019 (dnh).

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Defendant: 24/7 Customer Philippines, Inc.
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Defendant: [24]7.ai, Inc.
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Plaintiff: Delta Air Lines, Inc.
Represented By: Paul A. Straus
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